No surprise fees. No 18-month contracts. Pricing that procurement teams can actually approve.
| Feature | Legacy IVR | Basic Chatbot | QueueZero |
|---|---|---|---|
| Resolves inquiries end-to-end | — | — | ✓ |
| Understands natural language | — | Limited | ✓ |
| Smart escalation with context | — | — | ✓ |
| Agent monitoring dashboard | Basic | Limited | ✓ |
| Available 24/7 | — | ✓ | ✓ |
| Annual cost | $50K+ | $12-36K | From $5K |
| Implementation time | 6-12 months | 2-4 months | 2-4 weeks |
Book a 30-minute demo tailored to your agency. We'll show you exactly how QueueZero would handle your most common citizen inquiries.
We'll reach out within 24 hours to schedule your personalized demo.
Most agencies are live within 2-4 weeks. We handle knowledge base setup, testing, and launch. Enterprise deployments with custom integrations may take 6-8 weeks.
Yes. QueueZero is designed for government use with data encryption at rest and in transit, SOC 2 readiness, and configurable data retention policies.
Absolutely. We support parallel deployment — run QueueZero alongside your existing system and transition at your pace. No disruption to current operations.
Annual plans can be canceled at any time with a prorated refund for unused months. No cancellation fees, no lock-in periods.
We accept PO-based billing, ACH, wire transfer, and credit card. We can work with your procurement process and provide quotes in your required format.
Tax questions, permit requests, license renewals, benefit inquiries, general information — any high-volume, repeatable citizen interaction. We train it on your specific policies and procedures.